Credit counseling services are available to help consumers work on a budget, learn about lenders’ hardship programs or enroll in debt management plans that can lower payments and interest rates. But not all credit counselling agencies are created equal. Some have a reputation for preying on vulnerable people, while others are legitimate and help borrowers get their finances back on track.
A reputable credit counseling agency is a nonprofit organization with certified counselors trained in credit, debt management and financial education. Many of these organizations offer services online, over the telephone or in-person at local offices. To find one, search online or consult a list of accredited agencies that are maintained by the Federal Trade Commission and the National Foundation for Credit Counseling.
How Credit Counselling Services Can Help You Manage Debt
The National Foundation and the Financial Counseling Association of America also maintain state-by-state lists of approved counseling agencies. Before providing any confidential information, set up a preliminary consultation with several potential agencies to ask questions and assess whether they are a good fit. During this time, look for red flags such as if an agency tries to sell you a debt management plan as your only option or promises it can have accurate information removed from your credit report. Also, ask how much an agency charges and if its counselors receive a commission on the fees they collect.
A debt management plan requires you to make a monthly payment to the credit counseling agency, which then distributes it among your creditors. It typically takes 36-60 months to complete the program, during which your revolving debt may be paid off or reduced by 60 percent or more. When you graduate from the program, your credit report will note that you paid off your debts through a credit counseling agency.…